Welcome to Reboot (“we”, “our”, or “us”). Reboot is operated by DATALYTEK SOLUTIONS PRIVATE LIMITED. We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, process, disclose, and safeguard your information when you visit, access, or make a purchase from https://rebootmart.com (“Website”).

By using our Website, creating an account, or purchasing products from us, you consent to the collection, processing, storage, and use of your personal information in accordance with this Privacy Policy and applicable laws, including the Digital Personal Data Protection Act, 2023 (DPDP Act).

1. Information We Collect

We collect several types of information to provide and improve our services.

a. Personal Information

When you make a purchase, register an account, contact us, or interact with our Website, we may collect:

• Full name

• Email address

• Phone number

• Billing address

• Shipping address

• Payment-related details (processed securely through third-party payment gateways)

• Any information voluntarily submitted through customer support or contact forms

b. Non-Personal Information

We may automatically collect certain information, including:

• IP address

• Browser type and version

• Device information

• Operating system

• Website usage information

• Pages visited and time spent on the Website

• Referral URLs and browsing activity

c. Cookies and Tracking Technologies

We use cookies and similar technologies to improve user experience, analyze Website traffic, personalize content, and remember preferences.

You may choose to disable cookies through your browser settings; however, certain Website functionalities may not operate properly if cookies are disabled.

2. Consent to Data Collection and Processing

By accessing or using our Website, registering an account, placing an order, or providing personal information, you expressly consent to the collection, storage, use, processing, and disclosure of your personal data for the purposes described in this Privacy Policy.

Where required under applicable law, we may seek separate or explicit consent for specific processing activities, including promotional communications. You may withdraw your consent at any time by contacting us using the details provided below, subject to legal or contractual obligations.

3. How We Use Your Information

We use your information for the following purposes:

• To process, confirm, and deliver your orders

• To manage your account and provide customer support

• To send transactional notifications, order updates, and service-related communications

• To send marketing or promotional emails and offers (you may opt out at any time)

• To improve our Website, services, products, and user experience

• To detect fraud, misuse, unauthorized activities, or security incidents

• To comply with legal obligations and regulatory requirements

4. How We Protect Your Information

We implement commercially reasonable security measures, industry-standard encryption, secure servers, and access controls to protect your personal data from unauthorized access, disclosure, misuse, alteration, or destruction.

Payment details are securely processed by trusted third-party payment processors. We do not store complete debit or credit card details on our servers.

However, while we strive to protect your information, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

5. Sharing Your Information

We do not sell, rent, or trade your personal information.

However, we may share your information with:

a. Service Providers

Third-party service providers who help us operate our business, including:

• Payment gateways

• Delivery and logistics partners

• Cloud hosting providers

• Customer support platforms

• Email communication service providers

Such third parties may process personal information only for authorized business purposes.

b. Legal Authorities

We may disclose information if required by law, court order, government authority, or regulatory obligation, or where necessary to protect our legal rights, prevent fraud, or ensure platform security.

c. Business Transfers

In the event of a merger, acquisition, restructuring, or sale of assets, personal information may be transferred as part of the transaction.

6. Your Rights

Subject to applicable law, including the DPDP Act, you may have the right to:

• Access your personal information

• Correct or update inaccurate data

• Request deletion of personal information

• Withdraw consent for marketing communications

• Request details regarding how your data is processed

• Raise grievances regarding data processing

To exercise these rights, please contact us at info@rebootmart.com.

7. Third-Party Links

Our Website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of such third-party websites. We encourage you to review their privacy policies before sharing personal information.

8. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes outlined in this Privacy Policy, including order processing, customer support, legal compliance, fraud prevention, tax obligations, dispute resolution, and enforcement of agreements.

When personal data is no longer required, we will securely delete, anonymize, or dispose of it in accordance with applicable laws and reasonable business practices.

9. Children’s Privacy

Our Website and services are intended only for individuals who are 18 years of age or older.

We do not knowingly collect, solicit, or process personal information from individuals under the age of 18. If we become aware that personal data belonging to a person under 18 has been collected, we will take reasonable steps to delete such information promptly.

If you believe a minor has submitted personal information to us, please contact us immediately.

10. Compliance with the Digital Personal Data Protection Act, 2023

We process personal data in accordance with applicable Indian laws, including the Digital Personal Data Protection Act, 2023 (DPDP Act).

As required under applicable law, we implement reasonable safeguards to protect personal data, process information for lawful purposes, obtain consent where necessary, and facilitate applicable user rights regarding access, correction, deletion, and grievance redressal.

11. Grievance Officer

In accordance with applicable laws, including the Digital Personal Data Protection Act, 2023, users may contact our Grievance Officer regarding complaints, concerns, or questions related to personal data and privacy matters.

Grievance Officer Details

Grievance Officer Name: Vikram
Company: DATALYTEK SOLUTIONS PRIVATE LIMITED
Email: grievance@rebootmart.com
Phone: +91 9032149339
Address: Unit 407, 4th Floor Jain Sadguru Images Capital Park, Image Garden Road, Hyderabad, Rangareddy, Telangana – 500081

We will make reasonable efforts to respond to grievances within a reasonable timeframe in accordance with applicable law.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements, business practices, or Website functionality.

The updated version will always be posted on this page along with the revised effective date. Your continued use of the Website after updates constitutes acceptance of the revised Privacy Policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

DATALYTEK SOLUTIONS PRIVATE LIMITED
Email: info@rebootmart.com
Phone: +91 9032149339
Address: Unit 407, 4th Floor Jain Sadguru Images Capital Park, Image Garden Road, Hyderabad, Rangareddy, Telangana – 500081